Saturday, March 25, 2017

Roswell Garage Door Repair: Garage Door Closure Problems

There are many reasons why you might experience issues when closing a garage door. Sometimes, all that’s required is a bit of quick maintenance – something which anyone can do in their own time. But in other cases, door closure problems are a sign of damage. In the latter case, the team at Roswell Garage Door Repair strongly recommends against taking matters into your own hands.

The best way to identify whether you need to call a garage door professional is by inspecting your garage door. In this blog post we will guide you so you end up doing this in the safest possible manner.

What to look out for when inspecting your garage door

You should avoid tampering with broken components, but there are some easy checks all homeowners should do before getting in touch with a technician.

  1. Check your transmitters

Your closure problems could be as simple as needing to change a remote control’s battery. See if you can close the door using the switch on the wall. If everything seems to working just fine, try and test the transmitter on your car – and if you have more than one of these, check both to see if it really is a battery issue. Changing a remote control battery is easy enough: just open up your remote control and put in the appropriate battery.

Hasn’t resolved your issues? Then try the second alternative.

2. Stop, Look and Listen

First and foremost, check if there isn’t anything blocking the door’s path. This could be a garbage can that’s too close to the door, a toy that was dropped by accident or anything else that could have triggered its reversing mechanisms. If there’s nothing physically causing interference, check the photo eye sensors on each side of the door – if they are misaligned or dirty, it may affect your garage door’s ability to open or close normally. Cleaning a clogged-up sensor only takes some gentle dabbing of warm water and a streak-free cleaner, but one must be careful not to scratch the glass surface. As for photo eye sensor realignment, you will need specific tools to do the job and an expert can provide any details needed.

If that’s not the source of your issues, listen to all noises as you try to open and close the door. When operating smoothly, your door will not be making any scraping noises or other dissonant sounds. Also, observe the door as it opens – is it struggling to make its way up? Does it look slightly askew? If anything we said sounds true so far, proceed to the next stage.

3. See how easily you can lift the door

Close the door, disconnect the automatic opener and lift it about halfway. Lifting and keeping it in place should be easy – if you struggle, your door is most likely out of balance. An out of balance door is usually a sign of broken springs or cables, so it’s best to call a technician to provide you with a repair or replacement in this situation. These damaged components can be quite dangerous to handle without proper training, so don’t try and remove any damaged cables if you spot them.

To be certain that these are the cause of your problem, refer to the next step.

4. Take a quick glance at your rollers, springs and cables

This one is one of those “look, don’t touch” procedures – especially when it comes to broken springs and components connected to the cable system. Focus your attention to the bottom of the door’s roller bracket. Look for broken strands, chips, cracks or other signs of damage. Damaged rollers, cables and springs should be replaced as soon as possible.

When (and how) to hire a technician

If you know, or suspect, that your door closure issues are the sign of damage, get in touch with a garage door repairs technician in your area as soon as possible. A lot of businesses offer 24/7 repairs in the most urgent cases – so if your door is damaged to a point where it has become a safety hazard, this might be your best option. Tell them your issues and troubles and they will take things from there.

Even during emergencies, we would recommend you don’t jump in and hire the first business you find online or in the yellow pages. It’s always best to call a couple of garage door repair professionals before settling on the best one to hire.

But how do you know you’re hiring a trusted professional? Referrals are definitely the best place to start – see if anyone you know has had to hire a technician in your area, and ask about their experience. Otherwise, find a few places to investigate yourself paying attention to customer reviews, any complaints filed against the business (ask your Better Business Bureau), or any client references they have in the area. Try to be present on the day your chosen technician arrives, and never pay full price upfront.

Don’t forget to ask for a full cost breakdown of repairs, details about product warranties, and information about the company’s licensing and insurance. In order to ensure your business is legitimate and locally-based, check if their address matches what is in the location, and listen to the way they answer your phone and queries. Any business who refuses to give a full company name, opting to answer the phone with a generic sentence like “garage repairs” is not to be trusted.

Do you live in Roswell, Georgia? The certified, insured and field-tested technicians at Roswell Garage Door Repair can help you with your door closure problems. Like any trusted repair professional, we offer complimentary consultations and a full price quote upfront before any repairs are conducted. Make an appointment for an inspection and we will come with a full inventory of tools on-hand to get things sorted out in a timely manner. Don’t live in this area? A quick search will reveal a professional in your location.

We hope this blog post has helped shed some light on some of the common reasons why your garage door may experience closure problems. Look and listen closely to identify any damage, or simply check if your issues are as simple as just adding oil to parts.

 




Article source here: Roswell Garage Door Repair: Garage Door Closure Problems

Monday, March 6, 2017

Finding a Good Garage Door Service

When we are spending our money on a service that we need, we all want to make sure we’re getting what we pay for. If you pay for quality services, you want to receive ‘quality’ services. If you are currently experiencing problems you’re your garage door or are simply looking for someone who can properly install a new garage door, finding the right one is essential. Finding a garage door service to attend to your service needs can be accomplished with some forethought.

 

Service providers are in the business of making money. So, while they may try to upsell their services, it shouldn’t always be viewed as them trying to take advantage of you. In some instances, you likely will need what they are suggesting; it just may be that it can actually be handled sooner than they are letting on. Finding a reputable and reliable garage door service is not as hard as it might seem. How can you distinguish between someone who is simply being forthright or someone who is trying to sell you services that you do not need. We can ask others about their experiences with a particular service provider and read reviews about service providers in the area. However, when you call on someone for a quote, there are specific observations that you can make in order to determine the character of the technician.

 

Observing a Service Technician

 

  1. Offer Full-Disclosure

If they are a professional and reputable service, the technician will arrive with a price book that has a listing of the parts of the garage door. This allows them to show you what cost will be involved in the work they will be asked to perform.

 

  1. Knowledgeable

They will know what their inventory consist of so that they will not offer you something they do not have. In some cases, they will be able to tell you that they do not carry your part but can order it. When they have to order the part, they should be able to tell you when the part will be in and when they can have the work done.

 

  1. Sales Material

A reputable service will make sure that their technicians always have sales literature available in order for the customers to see what they have to offer.

 

  1. Thorough Inspection

Will not just skim over the problem but really try to understand what has caused the problem. When they perform a thorough inspection to identify the problem, they are able to up-sell their services. Again, this can benefit the seller but it also benefits the customer. If they find something wrong that you will have to call them about in a week or so, it is best to have the problem resolved now rather than later. It can save you in additional service requests. Also, there might be a problem that you are not familiar with that could be dangerous. When a technician performs a thorough inspection of the cause of your problem; they will be able to identify the danger that may exist, such as, weak or worn garage door springs.

 

  1. Be Prepared

A really good sign of a reliable garage door service in Roswell, Georgia, like Roswell Garage Door Repair, is that the technician will always have some of the most commonly used parts available. The parts that are replaced most often consist of weatherstripping, rollers, springs, motor operators and hinges. This enables the technician to attend to any other problems as quickly as possible without returning again.

 

When the technician finds any problem other than the one they were called on to repair, a reputable service provider will be able to explain the problem and why the repairs or replacements are necessary. Offering a customer as much information as possible gives them the chance to make a well-informed decision.

 

  1. Accepts ‘NO’

If a technician has tried to sell you something that you have told them you are not interested in and yet they continue to push the matter, walk away. Perhaps the customer is not prepared to take care of the problem due to budget restraints or they may want to get a second opinion. Whatever the reason is, you should never feel pressured into getting services that you do not want. A good service technician will simply make sure that the customer is fully aware of their options and even any safety concerns they may need to be aware of and leave it at that. The last thing that a respectable garage door service would want to happen is for the customer to be so turned off by their sells techniques that they do not recommend their services to others.

 

  1. Makes Time for You

If you’re hiring a service professional to perform an important job for you, they should be professional enough not to schedule so many appointments in one day and all within a short space of each other. You want a technician who will be able to make a precise analysis of your problem, troubleshoot any other issues and discuss these things with you, without rushing. They leave enough time to do all of the above and still answer any questions the customer may have.

 

Go With Your Instinct

 

You really are your best judge. If you do not feel as though a service provider is being honest or you do not think they will follow through and provide you with the quality of service you want and need, do not be afraid to keep looking. Most people realize that consumers are shopping around and they do not expect to get the business of everyone whom they offer a quote to. Whatever your reason is for choosing one garage door service over another is up to you. Don’t go against your better judgment because you may regret it later. It is advisable to consult with more than 1 service provider before making your final decision. Get what you pay for.

 




Article source here: Finding a Good Garage Door Service